it-desk.co's Account Revenue Intelligence Agent
Glad you stopped in. Most desks track tickets — I track the margin on every client, live. So, what should we look at?
The whole picture
Support is half the job.
Most help desks stop at the ticket. But the money — the assets, the licenses, the contracts, the margin on each client — ends up scattered across spreadsheets and inboxes.
it-desk.co keeps both halves in one place, so context is one click away and nothing quietly loses money.
Before
- Shared inbox
- Asset spreadsheet
- Renewals calendar
- Margins? Unknown
After
- Tickets & SLAs
- Assets & licenses
- Contracts & renewals
- Margin per client
One workspace, three jobs
Everything the desk runs on.
Not a stack of disconnected tools — one place where support and the commercial side finally share the same record.
Run the desk
Tickets, assets & contracts
Email-to-ticket, SLAs, licenses, and renewals — support and the estate on one record.
Explore featuresKnow your margins
Live client P&L
Price-to-client against cost-to-serve, per client and per currency. See who actually pays.
See live marginsScale & secure
Multi-tenant, by design
Strict per-client isolation, per-client branding, and a posture view you can show.
How we secure itThe differentiator
See which clients actually pay.
Set the price you charge against the real cost to serve. it-desk.co turns it into live margin per client — so renewal season is never a guess.
Simple, flat pricing
Plans that match the desk.
Three plans for internal IT, one for MSPs. Every plan starts with a 14-day free trial.
Is there really a free trial?
Yes — 14 days on any plan, no credit card to start. You only pick a plan and enter billing when you decide to keep it. Cancel anytime.
What's the difference between agents and client companies?
Agents are the people on your team who work tickets. Client companies are the separate organizations you support. Internal IT plans are priced by agents; the MSP plan adds unlimited client companies with strict data isolation.
Can I bring my existing data in?
Yes. Import clients, assets, and licenses, and route your shared mailbox in so historical and incoming email lands as tickets. Most teams are up and running in a day.
“The tickets were never the hard part. Knowing which contracts actually made money — that's what no help desk would tell you. So we built the one that does.”
Run a calmer, clearer IT desk.
Bring your tickets, clients, and contracts into one place — and finally see the margin on every account.
14-day free trial · No credit card · Cancel anytime